![]() Supported: Answering rules Ability to enter rules to route calls to main number or other extensions in case of absence.Supported: Directory of employee names Voice directory of all employees for self-service dialingĬall Management Features Customized phone system settings.Supported: Call reports Historical call analysis and trending metrics. ![]() ![]() Supported: User templates Create and apply batch configurations to multiple users at once.Supported: Multi-level Interactive Voice Response (IVR) IVR is a phone menu allowing callers to interact with the system through voice and keypad.Supported: Hosted PBX Hosted telephony infrastructure obviated the need for local PBX hardware.Integration Platform as a Service (iPaaS)Ĭloud PBX Features A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment.
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